Cancellation or Reschedule of Appointment
We understand that sometimes you may need to reschedule or cancel your appointment. Please give us 24 hours notice, therefore another guest may have your time, or a cancellation fee may apply. Our policy is to charge for no show appointments at full price and gift vouchers may be voided. Thank you for your consideration of other guests and our company.
Gift Voucher Purchase
Gift Vouchers of Indulgence for someone special are available and can be mailed at your request. All gift vouchers are valid for six months from Date of Purchase.
Sundays
Elements will open on Sundays for your convenience, by appointment only. We ask that you request your appointment a minimum of 24 hours prior. A 20% surcharge applies for all treatments.
Refund and Returns Policy
Please take care when making purchases.Products can be returned and a credit note issued if the product/s have not been opened and not used. Please contact us by email info@eatzen.ie. Gift Certificates are non refundable.
Privacy Policy
Please click here to read our complete Privacy Policy
Delivery Policy
Products
After ordering online, you will receive an email confirmation containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via Australia Post within 3 working days; however if goods are unavailable delivery will take a little longer.
If you wish to query a delivery please contact us at info@eatzen.ie
Gift Certificates
After ordering online, you will receive an email confirmation containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your gift certificate via email within 1 working day.
If you wish to query a delivery please contact us at info@eatzen.ie
Gift Certificates must be presented to claim products/services
All prices are in EUR and Inclusive of VAT
